Cookie Policy

Last updated:  15/05/2022

samanthatravels.fr ("we", "us", or "our") uses cookies and similar tracking technologies to improve your browsing experience and the efficiency of our booking system.

​

 

1. What is a Cookie?

A cookie is a small text file stored on your device (computer, tablet, or smartphone) when you visit a website. It allows the website to recognize your device and remember certain information about your visit (such as your preferred language or booking details) for a specific period.

 

2. Why Do We Use Cookies?

We use cookies for the following purposes:

• To ensure the technical functioning of the website (e.g., keeping your session active while you fill out the booking form).

• To secure your payments.

• To analyze traffic and user behavior to improve our VTC services.

• To integrate external services like Google Maps (for address entry).

 

3. Types of Cookies We Use

 

A. Strictly Necessary Cookies (Mandatory)

These cookies are essential for the website to function properly. You cannot refuse them without impacting the use of the site.

• Session Cookies: To maintain your connection while you navigate between pages.

• Security Cookies: To protect the payment process.

 

B. Functional Cookies

These allow the site to remember your choices to provide a more personalized experience.

• Example: Remembering that you prefer the site in English.

 

C. Analytical / Performance Cookies (Subject to Consent)

These allow us to measure the audience of our site (number of visits, pages viewed) to understand how our clients use our services.

• Tool used: [E.g., Google Analytics, Matomo]

• Note: These cookies are only deposited if you accept them via our cookie banner.

 

D. Third-Party Cookies (Google Maps)

As a VTC service, our booking form may use the Google Maps API to help you find addresses and calculate distances. Google may deposit cookies to manage this map service.

 

4. How to Manage Your Cookies?

 

A. The Cookie Banner

When you first visit samanthatravels.fr, a banner appears informing you of the use of cookies. You can:

• Accept all: You agree to all cookies.

• Reject all: Only strictly necessary cookies will be kept.

• Customize: You can choose which types of cookies you accept.

 

B. Browser Settings

You can also configure your browser to block or delete cookies. However, please note that blocking essential cookies may prevent you from finalizing a booking.

• Google Chrome: Settings > Privacy and security > Cookies and other site data.

• Safari: Preferences > Privacy.

• Firefox: Options > Privacy & Security.

 

5. Retention Period

Cookies are stored on your device for a maximum period of 13 months from the time of collection. After this period, your consent will be requested again.

 

6. Contact

If you have any questions about this Cookie Policy, you can contact us at: [Your Email Address].